Factors Influencing ERP Adoption: Integrating UTAUT and Diffusion of Innovation Theory: Exploratory Study.

Section: Research Paper
Published
Aug 4, 2025
Pages
380-413

Abstract

The current study aimed to test the factors influencing the intention to adopt an ERP system, the study relied on a set of factors to test the intention of individuals in the researched organization towards adopting ERP derived from the Unified Theory of Acceptance and (Use of Technology) which is the (performance expected, effort expected, social influence, and facilitating conditions) and from the diffusion of innovations (theory) factor (Compatibility) in addition to adopting the (Trust) factor from Related Literature review. Through the field visits of the researcher to the researched organization, he noticed that there is a problem, which is the lack of use of ERP systems, noting that the researched organization has a good technical infrastructure of computers and many systems and software as well as having cadres with experience in the field of information technology, despite all the benefits that These systems provide organizations. The study was based on the analytical descriptive approach, and data was collected from the study sample using the manual questionnaire form, and the random sample consisted of (213) employees of the Qayyarah gas power station, The questionnaire was designed using a five-point Likert scale.The results showed that there is an effect of expected performance, social influence, and trust on the intention of the study sample individuals. The study suggested working to spread awareness of the importance of adopting and using the organization resource planning system because of its role in improving work performance.

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