Speakers employ a variety of communicative acts, or speech acts to achieve their communicative goals such as apology, requests and complaints( Kasper and Rose, 2001) Few studies on complaint have appeared in the literature. Olshtain and Weinbach (1987), Beebe et al (1990), Chen (1996), and Murphy and Neu (1996) represent this research. The speech act of complaint occurs when a speaker reacts with displeasure or annoyance to an action that has affected the speaker unfavorably(Olshtain and Weinbach,1987).It is a face-threatening act for the listener, and often realized through indirect strategy. "Not every complaint is bad, what is a bad complaint is that which comes in the form of impatience, anger and discontent"(AL-Suhaim, 2012).