Moronke DOSUNMU, Margaret, Femi Emmanuel Ayo, Lukman Adebayo OGUNDELE, Abass Ishola TAIWO, and Timothy Olabisi OLATAYO. “A Knowledge-Based Expert System for Campus Helpdesk Request Processing”. Journal of Education and Science (JES) 33, no. 2 (June 1, 2024): 34–46. Accessed August 7, 2025. https://ojs.uomosul.edu.iq/index.php/edusj/article/view/24447.